TRADE GLAZE are licensed by the Company Registration Number 1049.

The Consumer Protection Association offer a range of services designed to offer purchasers of home improvements valuable protection.

What is guaranteed?

Deposit Indemnity – Deposits paid to Tradeglaze for installations can be covered by the Consumerguard Insurance Scheme provided the sum paid does not exceed £2500 or 25% of the net contract price, which ever is the lessor (subject to conditions).

Insurance Backed Guarantee – In the unlikely event that Tradeglaze should cease to trade, a CPA Consumer Guard Insurance Backed Guarantee will enable you to claim for the repair of any installation defects that may subsequently arise. Depending on the nature of the work undertaken, this guarantee is available for a period of 10 years and is underwritten by The National Insurance & Guarantee Corporation Ltd.

Important: Upon completion of your installation Tradeglaze will send you your Insurance Backed Guarantee detailing the scheme’s terms & conditions. In the event of a claim you must produce this document.

Consumer Helpline – If you are unsure as to any aspect of the protection offered or require advice please contact the CPA.

Consumer Surveys – The CPA evaluate the quality of our product, installation and service and we would ask for your help in completing a questionnaire. This will be of great value to us in assessing and maintaining our high quality approach.

For more information visit www.thecpa.co.uk

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