Privacy Policy for Ultimate 2020 Group Ltd
1. Who We Are
Ultimate 2020 Group Ltd
Specialists in aluminium windows, doors, conservatories, and home improvements.
Registered in England and Wales.
Email: accounts@ultimate2020.uk
Website: https://trade-glaze.co.uk
2. What Information We Collect
We may collect and process the following types of personal data: – Name, address, and contact details (email, phone) – Property details for quotation/installation purposes – Payment and invoicing information – Communication history (e.g., emails, call notes) – IP address and browsing data if visiting our website
3. How We Use Your Data
We use your personal information to: – Provide quotations, services, and installations – Communicate with you about appointments, updates, and aftercare – Process payments and issue invoices – Comply with legal and regulatory obligations – Improve our services and customer experience
4. Legal Basis for Processing
We process your data based on: – Your consent (e.g., for marketing) – Contractual necessity (e.g., to carry out our services) – Legal obligations (e.g., tax records) – Legitimate interests (e.g., business operations and service improvement)
5. How We Share Your Data
We do not sell your data. We may share it with: – Our installation teams and subcontractors – Payment processors and financial institutions – Service providers (e.g., CRM, IT support) – Legal or regulatory authorities if required
6. Data Retention
We only keep your data for as long as necessary. This includes: – Up to 6 years for financial and contractual records – As required by legal, warranty, or regulatory obligations
7. Your Rights
Under UK GDPR, you have rights including: – The right to access, correct, or delete your data – The right to object to or restrict processing – The right to data portability – The right to withdraw consent at any time
To exercise your rights, contact us at accounts@ultimate2020.uk.
8. Cookies and Website Usage
Our website may use cookies to enhance user experience and track site usage. You can manage cookie settings through your browser at any time.
9. Data Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website and will include the date of revision.
11. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
Ultimate 2020 Group Ltd
Email: accounts@ultimate2020.uk
Website: https://www.trade-glaze.co.uk